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Help And Support |
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You can download Music, Games, Apps, Wallpapers and Videos from Marketplace using your Internet or mobile data connection.
Once you have purchased new content, it will appear in your My Account page.
Some applications can harm you or your device. We recommend you only download from trusted sources, like Marketplace.
When downloading applications from Marketplace you may be prompted to 'download from unknown sources' and it is safe to do so.
Authentication settings apply only to the device where you add them. To turn authentication on or off, follow the steps below:
When you download paid or free content on Marketplace, the item(s) are connected to your Marketplace My Account. This means you can reinstall downloaded apps to new or reset devices without purchasing them again.
Authentication settings apply only to the device where you add them. To turn authentication on or off, follow the steps below:
To cancel or request a refund, please contact our Support team.
Note: All content from Marketplace has been cleared of any harmful bugs and is safe to download. If you come across a message that refers to Unknown Sources, please tick yes to allow your download to proceed.
All purchased content and subscriptions will be available from your My Account page. You can choose to re-download your items at no extra cost and/or unsubscribe from a subscription service. You may be asked to verify your account again for security purposes.
To view, re-download content and/or view your subscriptions please go to your My Account page. To cancel a purchase, please contact our Support team. To unsubscribe from a service, please go to your My Account page and/or contact our Support team.
For refunds and returns, please contact our Support team.
If you have incurred an unauthorized charge, please contact our Support team.
Please go to your My Account page and try re-downloading your item(s). If the error persists, please contact our Support team.
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